Privacy Statement and Cookie Policy

Privacy Statement

At enter2net.com AG, we are committed to protecting your privacy and ensuring the security of your personal information. This privacy statement outlines how we collect, use, and protect your data when you visit our website or interact with our services.

1. Information Collection

We may collect the following types of personal information when you visit our website or use our services:

  • Contact Information: We may collect your name, email address, phone number, and other contact details when you fill out our contact forms or communicate with us.
  • Cookies and Tracking Technologies: Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. For more information on how we use cookies, please refer to our Cookie Policy [see Cookie Policy below].

2. Use of Information

We use the collected information for the following purposes:

  • To provide and improve our consulting and software reselling services.
  • To respond to your inquiries and provide customer support.
  • To send you relevant marketing communications and updates, if you have opted to receive them.
  • To analyze website traffic and improve our website’s performance and user experience.

3. Data Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as required by law or as necessary for the performance of our services. We may share your information with trusted third-party service providers who assist us in operating our website and delivering our services, subject to appropriate confidentiality and security measures.

4. Data Security

We take reasonable technical and organizational measures to safeguard your personal information against loss, unauthorized access, or disclosure. However, please note that no data transmission over the internet can be guaranteed to be completely secure.

5. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations.

6. Your Rights

You have the right to:

  • Access and request a copy of your personal information that we hold.
  • Correct any inaccuracies in your personal information.
  • Withdraw your consent to the processing of your data.
  • Request the deletion of your personal information, subject to legal requirements.
  • Object to the processing of your data for certain purposes.

7. Contact Us

If you have any questions or concerns regarding your privacy or this privacy statement, please contact us at info@enter2net.com.

Cookie Policy

What are cookies?
A cookie is a small amount of information that is downloaded to your computer or device when you visit certain websites. We use a number of different cookies on the enter2net website, including strictly necessary cookies as well as performance, advertising, and social media or content cookies. Cookies optimize your browsing experience because they allow the website to remember your actions and preferences (for example, your login and region selection). This means you don’t have to re-enter this information each time you return to the site or move from one page to another. Cookies also provide information about how people use the website, for example, whether it is their first visit or whether they are regular visitors. You can learn more about cookies (and other similar tracking technologies) and how we use information collected through these technologies in our Privacy Policy.

What cookies do we use and why?
Some cookies are necessary for you to visit our website, use its features and access protected areas. The use of these cookies is essential for the website to function. For example, we use user input cookies for the duration of a session to track a user’s input when filling out forms that span multiple pages.
We also use functional cookies to remember what choices you have selected or what information you have provided, such as your username, language, or the region in which you are located. This allows us to tailor the website experience to your preferences. Authentication cookies are, for example, functional cookies that are used for the duration of a session (or permanently if you agree to the “save for later” option) to allow users to authenticate themselves on subsequent visits or to access authorized content on different pages. We use the following functional cookies:

  • User-based security cookies for a limited duration to detect authentication abuse, such as failed login attempts. These cookies are set specifically to enhance the security of the service.
  • Session cookies (Flash cookies) for multimedia content are used for the duration of a session to store technical data needed to play video or audio content (such as image quality, network connection speed, and buffer parameters).
  • Session cookies for load balancing are used for the duration of the session to identify the same server for the load balancer in the server pool, so that user requests are forwarded accordingly.
  • Persistent user interface optimization cookies are used to store a user’s settings related to a service across multiple websites.

Enter2net.com AG wants to provide a user-friendly experience and we use many tools to help us improve our website and e-commerce platform. To this end, we use reporting and analytics cookies to collect information about how and how often you use our website or our merchants’ stores. These cookies collect information for statistical purposes only and use only pseudonymous cookie identifiers that do not directly identify you. We use the following performance cookies:

  • First-party analytics cookies – We use these cookies to estimate the number of unique visitors, to improve our websites and our merchants’ websites, and to find the most frequently searched words in search engines that lead to a web page. These cookies are not used to provide targeted online marketing to you. We use these cookies to learn more about the performance of our websites and our merchants’ websites and to make relevant changes that improve your browsing experience.
  • Third Party Analytics Cookies – We also use Google Analytics and other third party vendors listed below for analytics that help us determine how users interact with content on our website. These cookies “remember” what our users did on previous pages and how they interacted with the website. For more information about Google Analytics, please visit Google’s information pages.

Advertising cookies are used on our website to tailor marketing to you and your interests and to provide you with a more personalized service in the future. These cookies remember that you have visited our website and we may share this information with third parties, for example, advertisers. Although these cookies may track your device’s visits to our website and other websites, these cookies generally do not identify you personally. Without these cookies, advertisements you see may be less relevant and interesting to you.

Social media and content cookies are set by many social media plugins (such as Facebook’s “Like” button) and other tools designed to provide or enhance content on a website (e.g., services that enable video file playback or that create comment sections). We integrate these modules into our Platform to optimize the quality of your experience when browsing and interacting with our websites. Please note that some of these third-party services set cookies that are also used for things like behavioral advertising, analytics, and/or market research.

Changes to the Privacy Statement and the Cookie Policy

We may update this privacy statement and the cookie policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be posted on our website with the revised “Last Updated” date.

This privacy statement was last updated on 1th of August 2023.

contact person: Kaj Fuehrer, CEO enter2net.com AG